What customers ask beauty and wellness — and when
Look at when the messages come in. Late evening, Sunday afternoon, the hour before you open. People book appointments when they are not at work, which is when you are not either.
The questions barely change: how much is it, how long does it take, who does it, are you free Saturday, do you do it on shorter hair.
It answers all of it from your own pages
The chatbot answers all of that from your own service pages and price list.
It knows a treatment starts at the price you published, takes the time you wrote down, and is done by the people you listed — because it read your site, not because it guessed.
Where a price genuinely depends on the consultation, tell it so in a rule, and it will say that instead of inventing a number.
A real conversation
The clearest way to judge this is to read one.
Show a full conversation from start to finish: a client asking about balayage on Saturday, the agent answering from your own pages, and the visitor leaving a contact or tapping through to the next step.
Everything in it comes from content you already published. Nothing is invented.
Booking, quotes and leads
Beyond answering, the agent can:
- Ask for a name and number at the point you choose
- Put a button in the chat to your booking page, WhatsApp or a phone call
- Offer your contact card to anyone who wants a person
- Send one follow-up if somebody goes quiet
Set up in an evening
Paste your website address. The agent reads your pages, works out that it is dealing with a salon and what it should know about treatments and appointments, and drafts how it should speak.
You review it, adjust the wording, add a few rules, and paste the code into your site.
Other beauty and wellness using it
Named owners in the same trade, with what changed for them. Not logos.