Short answer: who each one is for
Chatbase and AI Chatbot are aimed at similar situations — a bot trained on your own content, answering visitors on your site — but at different people.
Chatbase gives you more control over the model, the sources and the API, and expects you to be comfortable with that. It suits developers and teams building something bespoke.
We assume you would rather not think about any of it. You give a URL, the agent writes its own role and knowledge, and you spend your time on the wording rather than the plumbing.
Side by side
Who it's for
AI Chatbot
Chatbase
Knowledge
AI Chatbot
Chatbase
Skills & handoff
AI Chatbot
Chatbase
Where Chatbase is the better choice
Chatbase is the better choice when:
- You want to choose and tune the model yourself
- You are building the chat into your own product rather than a website
- You need the API more than the widget
- You have someone technical who will own it
Where we are the better choice
We are the better choice when:
- The chatbot has to look like part of a Squarespace, Wix or WordPress site, not a generic bubble
- Nobody is going to maintain it, so it needs to flag its own gaps
- You want it live today and edited later
- Buttons, contact capture and a contact card matter more than model settings
What ours costs
Switching from Chatbase
Create a widget and connect your knowledge
Mirror greetings and key skills from your old setup
Publish, then remove the previous embed when traffic looks good